Privacy Policy

Last updated: July 1, 2020

Ballstad Deutschland GmbH (“Ballstad, us”, “we” or “our”) uses cookies on the https://www.ballstad.de website and the Ballstad mobile application (“the service”). By using the service, you consent to the use of cookies.

Our cookie policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the service, your cookie choices and additional cookie information.

Introduction

This Privacy Statement (“Privacy Statement”) describes the data we collect about you on the website you linked to (the “Website”); how we use and publish this data; how we protect them and the choices you can make in this regard. We encourage you to review our Privacy Statement, and click on the available links, or select “Read More” if you would like more information on a specific topic.

Personal information

“Personal information” is data that identifies you as a person or relates to an identifiable individual. We collect Personal Information in various ways on our Websites, including through registrations, surveys, in connection with your inquiries, and automatically when you browse our Websites. We may request basic Personal Information when you use a Website.

We collect information directly from you. We may also collect Personal Information from other sources, including computer companies, publicly available databases, joint marketing partners, social media platforms and other third parties.

When you are asked to provide Personal Information, you may refuse. However, if you choose not to provide the data necessary for us to provide requested services, we may not be able to provide you with these services.

How we use personal information

We use Personal Information to:

Provide Website functionality and fulfill your requests when we have a contractual relationship or a legitimate interest.
Provide personal services when we have your consent or a legitimate interest to provide you with information of interest for you.
To give you permission to participate in special programs, activities, events or promotions as part of our contractual relationship with you or where we have a legitimate interest.
To perform our business to comply with our legal obligations and to comply with our legitimate interests in maintaining our business
Deliver products you order via the website ballstad.no

The personal information you provide on the Website is used for the following purposes:

Deliver the products you have requested,
Send you relevant information through newsletters and
Optimize the user experience on the website. Read more about this in our cookie rules below.

Ballstad is responsible for processing personal information about you.

We collect and process the following information:

Name
Address
E-mail address
Phone number
Purchase history information

When you use our website, we also collect personal information about your behavior, including IP addresses, using cookies. You can read more about this in our rules for cookies below.

The information is processed because it is necessary to enter into the agreement with you in accordance with Article 6.1.b of the Privacy Regulation (GDPR) and to send out relevant newsletters in accordance with the balancing of interests rule in Article 6.1.f. The legitimate interests we pursue are our marketing interest and our interest in tailoring the material we send out.

Under point 5 below, you can read more about which categories recipients we pass on information to.

We store information about you as a customer as long as a customer relationship exists and for a maximum of 3 years after termination of the contractual relationship. In accordance with the rules of the Accounting Act, we are obliged to keep information for a specific period.

See more under point 14 below on how you can contact us to exercise your rights as described under point 7.

You have the right at any time to object to the treatment of reasons that apply to your particular situation. Similarly, you have an unconditional right to object to our processing of your personal data with a view to direct marketing.

How we use and publish the personal information

We publish Personal Information as follows:

To other mother or subsidiary. or company with Ballstad franchise agreement for the purposes described in this Privacy Statement.
To our third party providers, to provide services such as web hosting, data analytics, information technology and related infrastructure supply, customer service, email delivery, auditing and other services.
To other companies we work with on specific products or services. These may include our affiliates for products that we jointly develop and / or market.
When you post data or materials on discussion forums, chat, profile pages, blogs and other services.

We also use and publish your Personal Information that we believe is necessary or appropriate:

To comply with applicable law and our regulatory oversight and reporting obligations (which may include laws outside your home country), to respond to requests from public and governmental authorities, (which may include authorities outside your country of residence), for to co-operate on law enforcement or for other legal reasons.
To enforce our terms
To protect our rights, personal information, security or property, and / or those of our affiliates or others.

In addition, we may use, publish or transfer Personal Information to third parties in connection with reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or shares (including in connection with bankruptcy or similar processes ).

Marketing control

If you no longer wish to receive marketing communications from us, please contact us as indicated in the Contact Us section, or on Sites that update the settings in your profile or account. Enter names and addresses you no longer wish to be contacted in your request. If you unsubscribe from receiving marketing communications from us, we may still send you important administrative messages, which you can not unsubscribe from as long as you use the website.

Individual rights

On some websites, you have the option to update your profile through our Website.

If you wish to review, correct, update, remove, restrict or delete Personal Information you have provided to us through the Website, or if you wish to request an electronic copy of such Personal Information in order to transfer it to another company, you can contact us as specified in the Contact Us section. We will respond to your request in accordance with applicable law.

In your request, you must tell us which Personal Information you wish to have changed, whether you want it to be deleted from our database, or let us know what restrictions you would place on our use of this information. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as practicable.

Please note that we may need to retain certain Personal Information for recording purposes and / or to complete any transactions you initiated before requesting a change or deletion.

Data security

We seek to use reasonable organizational, technical and administrative measures to protect your Personal Information. Unfortunately, no data transfer or storage system can be guaranteed to be 100% secure.

Storage period

We retain the Personal Information for as long as is necessary or permitted in light of the purpose / purposes for which it was collected and as described in this Privacy Statement. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and the Website provides to you; (ii) whether we are subject to a legal obligation; or (iii) whether storage is advisable in light of our legal position (for example, regarding the enforcement of the Website’s Terms of Use, applicable statutes of limitations, lawsuits or regulatory investigations).

9. Border transfer

Information is not transferred to countries outside the EU / EEA. In cases where it is necessary in connection with the Ballstad Ambassador Program, information about your purchase information can be transferred to countries outside the EU / EEA.

10. Third Party Services

This Privacy Statement does not apply to, and we are not responsible for data collection, use, disclosure or security practices, or other practices of third parties, including third parties that operate a service to which the Website links. The inclusion of a link on the Website does not imply that we endorse the affiliated service.

11. Minors

The Website is not aimed at persons under the age of eighteen (18), and we do not knowingly collect Personal Information from such persons. If you are under the relevant age for consent in your jurisdiction, you will need permission from your parents or guardian to use the Website. Contact your parents or guardian before using the Website.

If you provide us with Personal Information to persons under the age of eighteen (18), it means that you confirm that you have the authority to do so, and that you can prove such authority to Ballstad AS upon request.

12. Updates

We update this Privacy Statement periodically. Any changes will be effective when we post the revised Privacy Statement on the Website. This Privacy Statement was last updated according to the “Last Updated” date shown above. If we make significant changes to this Privacy Statement, we will actively bring it to your attention.

13. Contact us

The company responsible for the collection, use and disclosure of your Personal Information under this Privacy Statement is:

Ballstad Deutschland GmbH

Haimhauserstr. 1, 80802 München

If you have any questions about this Privacy Statement, or if you would like to exercise individual rights, please contact us at info@ballstad.de or write to the above address.

14. Submission of a complaint to the authority

You have the right to lodge a complaint with the data regulatory authority competent for your country, region or place of alleged infringement.

15. Cookies

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer during your visit to our website. Cookies help us to know which areas of the site are useful and which areas need to be improved.

By using the website and clicking OK on our banner for cookies the first time you visit the website, you consent to Ballstad AS using cookies.

Information on the procedure to follow to enable or disable cookies can be found on the web page of your browser provider via your help screen.

Please see http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, your user experience on the website may be reduced and not all features of the website will be able to operate as intended.

We will also be able to use technologies similar to cookies, such as:

Piksel tags

Pixel tags (also known as hidden tracking images) are used, among other things, to track users’ actions on the website, measure how successful our marketing campaigns are, and collect statistics about the use of the website and response rates.

Google Analytics

Google Analytics is a service provided by Google, Inc. (“Google”). We use Google Analytics to collect anonymous statistics with a view to improving the website.

To learn more about Google Analytics and privacy. You can selectively disable Google Analytics by installing the unregistered component provided by Google on your browser. For more information, please see the links below:

Browser or device information

Certain information is obtained by most browsers or automatically through your device, such as the address of your Media Access Control (MAC), computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, browser type and version, and the name and version of the website you are using. We use this data to ensure that things work properly. To the extent that non-personal information is collected through cookies or similar technologies, the other provisions of our privacy statement apply.

You have the right to lodge a complaint with the data protection authority competent for your country, region or place of alleged infringement.

16. Changes

Ballstad has the right to make changes to this document at any time. You should therefore regularly visit this page to check for changes. You can check this by looking at the date at the top of the page. By continuing to use / visit the website, you accept these changes.